Item(s) purchased can be returned within 14 days of the delivery date. We will share a return label for the shipping address mentioned at the time of placing your order.
We offer e-vouchers and refunds for any returned item qualified from the quality check.

If you have any complaints about your order, we will return the product(s) if there is a manufacturing defect or a shipping error on our team's part. You can get in touch with our customer service center by emailing us pictorial proof/images of the defective product at customerservice@image1993.com or by calling us at
+44-2070-199057 within 14 days of the delivery date and we will share a return label for the shipping address mentioned at the time of placing your order.

You have the flexibility to cancel your order any time before it is processed. Simply reach out to our Customer Services Team for assistance. If your order has already been processed, you will receive a notification via SMS/Email, and our 'Return and Exchange Policy' will apply accordingly. Please be aware that Image reserves the right to cancel orders for various reasons, including quality concerns, suspicious account activity, or unavailability of the ordered item in stock. We value your satisfaction and are here to assist you throughout your shopping journey. If you have any questions, feedback or need further assistance, feel free to reach out to us.